Capture quality events
Record nonconformities, complaints, supplier issues, audit findings and other quality events using consistent, searchable records.
Medical device quality
Manage medical device CAPA, nonconformities, complaints, supplier issues and investigations in one controlled system, with clear ownership, evidence, approvals and effectiveness checks.
Designed to support ISO 13485 and FDA QMSR quality system requirements.
Free for 2 users. No credit card. No time limit.
Capture quality events
Record nonconformities, complaints, supplier issues, audit findings and other quality events using consistent, searchable records.
Investigate and control
Assign responsibility, gather evidence, investigate root cause and manage corrective and preventive actions through approval.
Verify effectiveness
Confirm actions have been effective, approve closure and retain the complete history for audit and inspection.
CAPA Manager helps medical device manufacturers manage corrective and preventive action within a controlled quality management system. Record nonconformities, complaints and supplier issues, investigate root cause, assign actions, retain evidence and verify effectiveness before closure.
For organizations operating under FDA requirements, CAPA Manager can support quality system processes under the FDA Quality Management System Regulation (QMSR). The QMSR became effective on February 2, 2026, and incorporates ISO 13485:2016 by reference.
Controlled CAPA workflow
Manage initiation, investigation, root cause, action, effectiveness and closure consistently.
Complete electronic records
Keep CAPA records, evidence, attachments, decisions and history together.
Controlled approvals
Record approval decisions and electronic sign-off with clear accountability.
Inspection-ready history
See changes, owners, actions, dates, evidence and effectiveness review in one traceable record.
Maintain controlled electronic CAPA records, approval history and traceability. Digital signatures can support your organization's electronic approval processes where applicable.
Electronic-record controls should be assessed against your organization's intended use, procedures, validation approach and any applicable 21 CFR Part 11 requirements.
ISO 13485 places strong emphasis on controlled quality processes and documented records throughout the medical device lifecycle. CAPA Manager helps teams connect nonconformities, complaints, supplier issues, investigations, corrective actions, approvals and effectiveness checks in one controlled workflow.
Use CAPA Manager as part of your ISO 13485 quality management system while retaining responsibility for your organization's procedures, software validation, regulatory requirements and overall compliance.
Bring related quality events into a consistent process while preserving the context, evidence and history for each record.
Nonconformities
Record internal quality problems and initiate investigation.
Customer complaints
Capture complaints and connect them to investigation and CAPA where required.
Supplier issues
Manage supplier nonconformities and corrective actions.
Audit findings
Assign and verify actions arising from internal or external audits.
CAPA
Manage root cause, actions, evidence, effectiveness and closure.
Quality improvements
Capture improvement opportunities and support prevention of repeated problems.
Connect CAPA decisions with risk
Use risk information to help prioritize investigations and corrective actions, document decisions and focus attention on issues with the greatest potential impact. CAPA Manager does not replace a dedicated medical-device risk-management system.
Manage complaints consistently
Record complaints alongside nonconformities, supplier issues and other quality events, then initiate investigation and corrective action where required while retaining supporting evidence and history.
Control supplier corrective actions
Record supplier-related nonconformities, assign corrective actions, gather evidence and maintain visibility through investigation, verification and closure. Explore supplier corrective action software.
CAPA does not end when an action is completed. Schedule follow-up, record effectiveness evidence and confirm that corrective actions have addressed the problem before final closure.
Keep CAPA ownership, investigation evidence, corrective actions, approvals, effectiveness checks and history connected in one record, making it easier to retrieve and review information during audits, inspections and management review.
FDA began using its updated QMSR medical-device inspection process on February 2, 2026, replacing the previous QSIT approach.
Move away from disconnected spreadsheets, email and shared folders. CAPA Manager gives your quality team one controlled place to investigate problems, manage actions, retain evidence and verify effectiveness.
Free for 2 users. No credit card. No time limit.