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  • CAPA Software
    • Choose the CAPA Manager workflow closest to the problem you need to control.
    • Core workflows
      • CAPA softwareCloud CAPA management for investigation, corrective action, verification and closure.
      • Corrective actionManage corrective actions, NCRs, preventive actions and recurring quality issues.
      • Audit actionTrack findings, assign owners and close audit corrective actions with evidence.
    • Investigation solutions
      • FRACASCapture failures, analyze causes and prevent recurrence in one controlled workflow.
      • EnvironmentalRecord environmental events, actions, evidence, approvals and follow up tasks.
      • Health and safetyHandle incidents, hazards, actions and closure with traceable ownership.
      • Product Investigation SoftwareManage product investigations, PIR records, evidence and approvals.
      • Enterprise CAPACustom CAPA Manager application services for private or managed server deployments.
    • Learn
      • What is CAPA software?A practical guide to CAPA systems, workflows and quality management terms.
      • CAPA Manager featuresExplore CAPA Manager 3 features for workflows, dashboards, reports, approvals and integrations.
    • Also useful
      • 8D SoftwareGuide teams through containment, root cause analysis, RCCA and 8D reporting.
      • Supplier corrective action
  • Industries
    • Find pages relating to your industry.
    • Standards and sectors
      • PharmaSupport GMP aligned deviation, CAPA and investigation workflows.
      • MedicalSupport structured medical device CAPA and ISO 13485 quality processes.
      • AerospaceSupport AS9100 quality teams with NCRs, supplier actions and 8D investigations.
      • AutomotiveSupport IATF 16949 teams with 8D, RCCA and action tracking.
      • Other industriesOperational issue management for energy, food, chemical and service teams.
  • Pricing
  • Other Products
    • Useful services, templates and tools from our quality improvement tasks.
    • Services
      • Training servicesPractical training and improvement support for quality and operations teams.
      • Application developmentCustom software engineering for quality and operational workflows.
    • Templates and tools
      • Free quality toolsTemplates, calculators and practical resources for improvement teams.
  • More
    • Help, reviews, documents and ways to get in touch.
    • Get started
      • Contact usCAPA Manager sales and support.
      • Free CAPA Manager Account2 users and up to 5 CAPAs per month. No credit card.
      • User guideRead the CAPA Manager user guide and product instructions.
      • FAQsAnswers to common CAPA Manager and free account questions.
    • Resources
      • CAPA Manager newsProduct updates, release notes and company news.
      • MediaShort product videos and CAPA Manager walkthroughs.
      • ReviewsCustomer ratings and independent feedback about CAPA Manager.
      • Knowledge baseArticles about CAPA, RCA, 8D, quality systems and improvement.
    • Documents
      • Terms of serviceService terms and usage conditions.
      • Subscriber AgreementSubscription agreement for CAPA Manager customers.
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Home
CAPA Software

Core workflows

  • CAPA software
  • Corrective action
  • Audit action

Investigation solutions

  • FRACAS
  • Environmental
  • Health and safety
  • Product Investigation Software
  • Enterprise CAPA

Learn

  • What is CAPA software?
  • CAPA Manager features

Also useful

  • 8D Software
  • Supplier corrective action
Industries

Standards and sectors

  • Pharma
  • Medical
  • Aerospace
  • Automotive
  • Other industries
Pricing
Other Products

Services

  • Training services
  • Application development

Templates and tools

  • Free quality tools
More

Get started

  • Contact us
  • Free CAPA Manager Account
  • User guide
  • FAQs

Resources

  • CAPA Manager news
  • Media
  • Reviews
  • Knowledge base

Documents

  • Terms of service
  • Subscriber Agreement
  • Privacy statement
  • Security profile

Add and assign users to CAPA Manager

Learn how administrators add users and assign people to support corrective action and investigation workflows.

Using this video with your team

Before using this tutorial, list the people who need access and the work they will perform. Separating administrators, investigators, action owners and approvers makes the setup discussion more concrete.

Have an administrator narrate why each user needs a particular role or assignment. This keeps the exercise focused on responsibility and appropriate access rather than simply reproducing clicks from the video.

Review how your organization will approve new access, change responsibilities when people move roles and remove access promptly when it is no longer required. Include deputies where continuity depends on one person.

Related resources

Refer to the security and access-control features for authentication, permissions and optional SSO information. The user guide contains the detailed administration steps used after the initial setup.

Use test profiles and non-live records to check assignments before adding a wider user group. Ask each test user to confirm that the work visible to them matches their expected responsibilities.

Evaluation checklist

Confirm who may administer accounts, which users can own actions, who can approve closure and how access reviews will be recorded. The resulting arrangement should be understandable without relying on informal knowledge.

Keep a simple record of requested access and the reason for it so later role changes can be reviewed consistently.

One workflow at a time

Add one test user first, verify access and assignment behavior, then repeat the proven setup for the remaining team.

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