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  • Home
  • CAPA Software
    • Choose the CAPA Manager workflow closest to the problem you need to control.
    • Core CAPA workflows
      • CAPA softwareCloud CAPA management for investigation, corrective action, verification and closure.
      • Corrective actionManage corrective actions, NCRs, preventive actions and recurring quality issues.
      • 8D SoftwareGuide teams through containment, root cause analysis, RCCA and 8D reporting.
      • Audit actionTrack findings, assign owners and close audit corrective actions with evidence.
    • Specialist solutions
      • FRACASCapture failures, analyze causes and prevent recurrence in one controlled workflow.
      • EnvironmentalRecord environmental events, actions, evidence, approvals and follow-up tasks.
      • Health and safetyHandle incidents, hazards, actions and closure with traceable ownership.
      • Product Investigation SoftwareManage product investigations, PIR records, evidence and approvals.
      • Enterprise CAPABespoke CAPA Manager application services for private or managed server deployments.
    • Learn
      • What is CAPA software?A practical guide to CAPA systems, workflows and quality management terms.
      • CAPA Manager featuresExplore CAPA Manager 3 features for workflows, dashboards, reports, approvals and integrations.
  • Industries
    • Find pages relating to your industry.
    • Standards and sectors
      • PharmaSupport GMP-aligned deviation, CAPA and investigation workflows.
      • MedicalSupport ISO 13485 and FDA-regulated quality system requirements.
      • AerospaceSupport AS9100 quality teams with NCRs, supplier actions and 8D investigations.
      • AutomotiveSupport IATF 16949 teams with 8D, RCCA and action tracking.
      • Other industriesOperational issue management for energy, food, chemical and service teams.
  • Pricing
  • Other Products
    • Useful services, templates and tools from our quality improvement work.
    • Services
      • Training servicesPractical training and improvement support for quality and operations teams.
      • Application developmentCustom software engineering for quality and operational workflows.
    • Templates and tools
      • 360 Degree feedbackA simple template for structured management and team feedback.
      • NPI Stage Gate templateA practical APQP and new product introduction gate review tool.
      • BOS ChartA business operating system chart template for performance tracking.
      • Gauge R&R MSAMeasurement system analysis support for repeatability and reproducibility.
      • Free quality toolsTemplates, calculators and practical resources for improvement teams.
  • More
    • Help, reviews, documents and ways to get in touch.
    • Get started
      • Contact usTalk with our team about CAPA Manager, pricing or implementation questions.
      • Free CAPA accountCreate a trial account and start using CAPA Manager.
      • User guideRead the CAPA Manager user guide and product instructions.
      • FAQsAnswers to common CAPA Manager and trial account questions.
    • Resources
      • CAPA Manager newsProduct updates, release notes and company news.
      • MediaShort product videos and CAPA Manager walkthroughs.
      • ReviewsCustomer ratings and independent feedback about CAPA Manager.
      • Knowledge baseArticles about CAPA, RCA, 8D, quality systems and improvement.
    • Documents
      • Terms of serviceService terms and usage conditions.
      • Subscriber AgreementSubscription agreement for CAPA Manager customers.
      • Privacy statementHow we handle personal data and privacy.
      • Security profileSecurity, hosting and data protection information.
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CAPA Software Demo
Home
CAPA Software

Core CAPA workflows

  • CAPA software
  • Corrective action
  • 8D Software
  • Audit action

Specialist solutions

  • FRACAS
  • Environmental
  • Health and safety
  • Product Investigation Software
  • Enterprise CAPA

Learn

  • What is CAPA software?
  • CAPA Manager features
Industries

Standards and sectors

  • Pharma
  • Medical
  • Aerospace
  • Automotive
  • Other industries
Pricing
Other Products

Services

  • Training services
  • Application development

Templates and tools

  • 360 Degree feedback
  • NPI Stage Gate template
  • BOS Chart
  • Gauge R&R MSA
  • Free quality tools
More

Get started

  • Contact us
  • Free CAPA account
  • User guide
  • FAQs

Resources

  • CAPA Manager news
  • Media
  • Reviews
  • Knowledge base

Documents

  • Terms of service
  • Subscriber Agreement
  • Privacy statement
  • Security profile
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CAPA Manager updates and news

Service status monitor

Within your CAPA Manager account, go to: Settings > Manage Account > Technical > Service Monitor.

There you will find real-time service status, service history, and service notification messages.

Known issues

None

Planned outages

None

Unplanned outages

None

Upcoming releases

Planned for 2026 - Comming very soon!

  • New Pareto lables chart.
  • Select preferred Approver or Any aprover on colosure.
  • Multiple named approvers.
  • Users can upload their own organization logo.

Latest updates and releases

CM3-6.3.3 Released – 2nd July 2026

  • Enhanced the Settings pages with improved layout and usability.
  • Moved the Storage list into the Settings section for easier access.
  • Removed automatic saving from the Workflow Selection page. Changes are now only saved when explicitly confirmed.
  • Expanded the Application audit trail to all users. All application configuration changes are now recorded for complete traceability.
  • Fixed Reject workflow not working for some users.
  • Fixed Edit label text not working for some users.
  • Users can manage their own branding/logo.
  • CAPA history and Setting history is now a premium feature.

CM3-6.3.2 Released – 25th June 2026

  • Enhanced the Explorer screen to allow users to pin frequently used filters for quicker access.

CM3-6.3.1 Released 18th June 2026

  • Up to three named approvers can now be selected during CAPA Closure.
  • CAPA Explorer now includes additional filtering options.
  • Date selection is now enabled by default in CAPA Explorer.

CM3-6.3.0 Released 8th June 2026

  • Improved list view layout.
  • List view columns can be collapsed or expanded as needed.
  • Columns can now be reordered by drag and drop.
  • >

CM3-6.2.9 Released 8th June 2026

  • Enabled Auto-Labels for all users.
  • Enhanced the OTP user experience and page design.
  • Resolved an issue that could cause CAPA text fields to fail to save reliably.

CM3-6.2.8 Released 24th May 2026

  • Rich text enabled for all users in main CAPA text areas.
  • Action items can now be reordered using drag and drop.
  • Enhanced User Management with options to hide deactivated users and additional filtering capabilities.

CM3-6.2.7 Released 22nd May 2026

  • Shrinking sidebar activated on all accounts.
  • Clicking the Performance table now opens the user’s assignments in CAPA Explorer.
  • Six flexi-fields enabled for all users.
  • Auto-configuration by industry type now active in Settings.
  • Industry type option now included in Settings.
  • Report improvements.
  • Labels can be assigned when Raising a new CAPA.

CM3-6.2.6 Released 20th May 2026

  • Resolved an action item notification issue introduced in the previous release.

CM3-6.2.5 Released 15th May 2026

  • Improved Performance KPI in the header.
  • Improved mobile views.

CM3-6.2.4 Released 15th May 2026

  • Send KPI chart data to CAPA Explorer with one click.
  • Select multiple data points in the KPI chart view and send them to CAPA Explorer.
  • Power filters added to the KPI page.
  • Fixed the “Mean time to closure” calculation.

CM3-6.2.3b Released 13th May 2026

  • Fixed broken reset password link.

CM3-6.2.3 Released 11th May 2026

  • Improved KPI chart view.
  • Header bar refined to maximise available screen space.
  • Advanced user search now enabled on all accounts as standard.
  • Attachments can now be downloaded as a ZIP file from the report view.

CM3-6.2.2 Released 7th May 2026

  • Improved 6M tool layout to better accommodate text.
  • Improved 5 Why tool layout to better accommodate text.

CM3-6.2.1 Released 4nd May 2026

  • Improved authenticator enrolment.
  • Speed otimizations. CAPA Manager leads in this area.
  • Fixed issue with allocating lables.
  • New overdue payment 'nagging' system. This allows organizations to remain compliant and working while biling issues are resolved.

CM3-6.2.0 Released 2nd May 2026

  • Enhanced CAPA change history with improved structure and visibility
  • Added digital signature verification to CAPA history for tamper detection
  • Improved in-CAPA action items list for better usability and control

CM3-FS-6.1.12 Released 30th April 2026

  • Fixed formatting issues in the data download function.
  • Data downloads are now provided in .xlsx format.
  • The .csv download option has been retired.

This release was fast tracked following customer feedback about the data download function. The previous .csv download option has been removed because it was causing formatting issues for some users. Data downloads are now provided in .xlsx format for improved consistency.

If you need .csv exports, or another data format, please contact us and we will be happy to look at adding this for you.

CM3-FS-6.1.11 Released 26th April 2026

  • Enhanced address links for forms
  • Improved email authentication validation.
  • Fixed minor formatting issues in the Containment Action form.
  • Corrected alignment formatting in the 5-Why tab.

CM3-FS-6.1.10 Released 15th April 2026

  • History view improved ready for additional data.
  • Report improved.
  • .pdf report fixed.
  • CAPA Explorer filter page improvements.

CM3-FS-6.1.9 Released 11th April 2026

  • Improved the robustness of configurable field handling.
  • Added support for up to three authorized devices following MFA verification.
  • Resolved an issue where multiple notifications were sent instead of a single alert.
  • Enhanced the report view to display "No data" when a Team Leader is not assigned.
  • Added a notification when a Team Leader is changed.
  • Refined grammar and messaging for the "Edit Functions" success notification.

CM3-FS-6.1.8 Released 9th April 2026

  • Added filtered CSV download functionality to the CAPA Explorer page.
  • Implemented a stability fix for the CAPA Explorer page.
  • Enabled the cookie banner for compliance purposes.
  • Improved the notification engine to reduce multiple email sends.

CM3-FS-6.1.1 to 6.1.7 Completed 8th April 2026

  • Delivered a range of application fixes and stability improvements.
  • Improved performance and reliability across the CAPA Explorer page.
  • Resolved issues affecting filtered list behavior.
  • Enhanced page layouts and scrolling behavior in key forms.
  • Improved error handling and user-facing system messages.
  • Refined Settings navigation and tab display behavior.
  • Included a number of additional usability and interface improvements.

CM3-FS-6.1.0 - Major application upgrade Released 2nd April 2026

The all-new CAPA Manager 3 application has now been released. This major upgrade is a complete rewrite of the existing CAPA Manager platform, designed to support the future of quality and CAPA management.

This is a transition release and will continue to be closely monitored by our engineering team.

CAPA Manager history

A historical record of CAPA Manager 1 and CAPA Manager 2 updates can be found here: CAPA Manager update archive.

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Adaptive Business Management Systems Ltd. is a company registered in England and Wales.

Also known as: Adaptive, ABMS, Adaptive BMS, and adaptivebms.com