Service outages
Planned outages
None
Unplanned outages and reported issues
No recent outages
Features currently in design
In the concept hopper
- SSO authentication on demand
- Hide workflow stages feature for administrator setup
- Set manditory workflow stages feature for administrator setup
- Allow originator to insist time bound containment actions
- Bespoke CAPA numbering
- Configerable Flexi check boxes
New features on the way
V4.5.6 Release planned for December 2021
- Insert images into report
- Follower notification fix for D0
- More...
New features on the way
V4.5.5 Release planned for October 2021
- Improved KPI charts
- Improved field naming for multiple workflows
- Automatic email notification for Premium to Demo status change
- More...
Recent updates and releases
V4.5.4b Released September 10th 2021
- Notification email text spelling error corrections
- Tab navigation button text enhancements
- Hint text enhancements throughout
- Retired Login button from the main website
Recent updates and releases
V4.5.4 Released August 14th 2021
- Open CAPA reports in a new tab directly from ist views
- Download .csv enhancements
- Billing issue warning message introduced
- Backend management enhancements
- Multiple button and heading text corrections
- Missing back buttons added
- 'Password changed' email fix
- 'New account' email enhancements
- Icon modernization
V4.5.3 Released 26th June 2021
- Closure rejection reason now collected during CAPA closure request rejection
- Closure rejection reason text added to notification email
- New filtered .csv download option - Download what is seen in CAPA Explorer
- 🔙 Back is icon now shown on rejection email to help it standout
- Minor styling changes to soften list views
- Improve customer billing information to be avalible directly through CAPA Manager
- Additional backend system management features implemented
V4.5.2b Released 15th May 2021
- Corrected missing 'CAPA orginator' data from exported csv file
V4.5.2 Released 4th May 2021
- Corrected 'Probable cause' check box not working
- Fixed missing logo from report
- Improved report view
V4.5.2 Released 2nd May 2021
- Top bar KPI's displaying user performance
- Improved .csv download headings and options
- CAPA Manager engine updates for 3rd party integrators
- 6M tool improvements
V4.5.1c Released 8th April 2021
- Changed Follow icon from target shape to star shape
- Improved list view layout: Notes, Follow, and Attachment icons now placed together. Improved spacing and alignment of all columns
- KPI and Setting screen performance enhancements
V4.5.1b Released 12th March 2021
- Fixed bug preventing some report fields from displaying correctly
- Added correct blue spot icon for notes
V4.5.1 Released 1st March 2021
- Server security enhancements
- Login security enhancements
- Improved notification messages-Phase #1
V4.5.0 Released: 29th January 2021
- Two new Audit workflow fields: 'Audit standard' and 'Audit Clause.'
- New 'Days open' calculation now included in all list veiws
- Improved workflow-specific fields logic - the correct fields are now displayed
- Improved CA reports - corrected field order
- CAPA history view enhancements
- CAPA history now has a close button
- Improved workflow 'on-off' interface
- Further login security enhancements
- Minor styling enhancements and corrections
V4.4.9c Released: December 3rd 2020
- Two-step code security enhancement
- Report enhancements
V4.4.9b Released: November 4th 2020
- Editing initial fields history will now not change 'date created' date
V4.4.9b Released: October 31st
- Improved .csv headings
V4.4.9 Released: October 31st 2020
- Action items included in .csv download
- Labels to be added to the report view
- Enhanced Audit workflow fields (Auditors reference)
- Allow users to opt-in to technical bulletins emails
V4.4.8c Released: October 18th 2020
- Bugfix to allow history update for CAPA assignments waiting to be assigned
- Blank history cells now say 'No data recorded' rather than left blank
V4.4.8b Released: October 11th 2020
- Bugfix for 'Share link' email with special characters in text
- New dedicated 'Notifications' settings tab
- CSS fix to remove black boxes on Chrome web browsers
V4.4.8 Released: October 4th 2020
- Administrators can choose to have notifications sent in advance of the CAPA deadline
- Administrators can give any user to ability to download data
- All changes to the D0 (Tab 1) will result in Audit history log: Target date change, Leader, Severity etc.
Server enhancements implemented: 27th September 2020
- Server performance upgrade implemented (hardware)
- Additional security protocols implemented
- No service disruption during upgrade
V4.4.7 Release completed 18th September 2020
- Labels filter fixed in CAPA Explorer page
- CAPA explorer Sort buttons fixed
- To-do Sort buttons fixed
V4.4.6 Release completed 28th August 2020
- Admins have the option to filter all company Action items
- Action items can now be sorted in order
- New action items print button
- Styling enhancements
Server enhancements implemented: 3rd July 2020
- Server performance upgrade (migration)
- Additional backend security packages implemented
- Optimized backup strategy implemented
V4.4.5 Release completed: 5th June 2020
- Two-step user verification improves security by checking user location
- New 'Delete a CAPA' button for Admins
- New attachment engine to enhance security and usability
- General usability enhancements