Product Investigation Software (PIR) for Manufacturing Quality
Pin down product issues fast — from the first NCR to verified fix. CAPA Manager guides engineers through structured investigations, captures evidence, and generates audit-ready reports.
Purpose-built for investigation management
Capture every detail of a product non-conformance: part numbers, serials/lots, revision, line/shift, supplier, equipment, and photos. Allocate containment, quarantine stock, and notify stakeholders.
- Log NCRs and product defects in seconds
- Run 8D / RCCA with guided steps and approvals
- Attach photos, mark-up images, and link to documents
Root-cause tools included
Guide teams with 8D, RCCA, 5-Whys and Ishikawa (6M) so you fix causes—not symptoms. Verify effectiveness with planned checks and digital sign-off.
- Structured 8D with team roles & ownership
- Action tracking with due dates & reminders
- Effectiveness checks and closure approvals
Instant, compliant reporting
Generate clean, audit-ready investigation packs: NCR, 8D summary, actions, sign-offs, and evidence—ready for customers, suppliers, and regulators.
- Exportable 8D/RCCA reports and CARs
- Digital signatures & immutable audit trail
- Dashboards for defects, scrap, and trends
Built for regulated industries
Meets the expectations of ISO 9001, IATF 16949, AS9100, ISO 13485 and more. High adoption rate—use across plants and suppliers.
- Custom fields for lots/batches, MRB status, dispositions
- Supplier connectivity options & external collaboration
- Traceability from defect → cause → corrective action
Product Investigation Software (PIR) that moves fast
Replace ad-hoc spreadsheets with a guided product investigation process that takes you from containment to verified corrective action. Keep engineering, quality, production, and suppliers aligned in one PIR system. Generate professional, compliant investigation reports instantly.
What you can do in minutes
- Log an NCR with photos, lots/serials, and dispositions.
- Investigate using 8D/RCCA with root-cause tools built in
- Assign actions with due dates and reminders
- Verify effectiveness and digitally sign off
- Report instantly to customers, suppliers, and auditors
Why manufacturers choose CAPA Manager
- Zero install, browser-based, works out of the box
- Scales from single site to global supply chain
- Real-time KPIs: top defects, repeat issues, action slippage
- Configurable labels, fields, and workflows (8D, A3, DMAIC, PDCA)
Product Investigation Software – FAQs
What is Product Investigation Software (PIR)?
PIR software digitises the process of identifying, investigating, and resolving product non-conformances. It connects NCR logging, root cause analysis, and corrective actions into one traceable workflow.
Who uses Product Investigation Software?
Manufacturing, quality, and supplier engineers use PIR software to investigate product defects, record evidence, and verify corrective actions across plants and supply chains.
How does PIR software help with 8D and RCCA?
It guides users through structured 8D and RCCA steps, integrates 5-Whys and Ishikawa diagrams, and generates compliant reports for customers and auditors.